Privacy policy

Privacy Policy

At VELNOXA (Velnoxa Store), operated by SUMAIYA PARVEEN, we value your privacy and are committed to protecting your personal information.

  1. Information We Collect
    We may collect the following information when you use our website:

  • Name

  • Phone number

  • Email address

  • Shipping and billing address

  • Payment details (processed securely via third-party payment gateways)

  1. How We Use Your Information
    We use your information to:

  • Process and deliver your orders

  • Communicate order updates

  • Provide customer support

  • Improve our services and website experience

  1. Payment Security
    All payments are processed through secure and trusted third-party payment gateways. We do not store your card or banking details on our servers.

  2. Sharing of Information
    We do not sell or rent your personal information. However, we may share your details with:

  • Courier and delivery partners

  • Payment gateway providers

  • Legal authorities if required by law

  1. Cookies
    Our website may use cookies to enhance user experience and analyze website traffic.

  2. Data Protection
    We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure.

  3. Your Rights
    You have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Opt out of marketing communications

  1. Third-Party Services
    We may use third-party tools or services (such as payment gateways and logistics providers). These services have their own privacy policies.

  2. Changes to This Policy
    We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.

  3. Contact Us
    If you have any questions regarding this Privacy Policy, you can contact us:

Email: velnoxastore@gmail.com
Alternate Email: alfagroup1020@gmail.com
Phone: +91 95403 58518

Business Name: SUMAIYA PARVEEN
Brand: VELNOXA
GSTIN: 07GMXPP5336M1ZY

Registered Address:
SUMAIYA PARVEEN
D-362, KH NO 58/9, Ground Floor
Village Kirari Suleman Nagar
New Delhi, Delhi - 110086
India

VELNOXA (Velnoxa Store) is owned and operated by SUMAIYA PARVEEN.