Terms of service

Terms & Conditions

Welcome to VELNOXA (Velnoxa Store). These Terms & Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms.

  1. Business Information
    This website is owned and operated by:
    SUMAIYA PARVEEN
    Brand Name: VELNOXA
    GSTIN: 07GMXPP5336M1ZY

Registered Address:
D-362, KH NO 58/9, Ground Floor
Village Kirari Suleman Nagar
New Delhi, Delhi - 110086
India

  1. Use of Website
    By using this website, you agree:

  • To provide accurate and complete information

  • Not to use the website for illegal or unauthorized purposes

  • Not to misuse or disrupt website operations

  1. Product Information
    We strive to display product details accurately. However:

  • Minor variations in color/design may occur

  • Availability may change without notice

  • Prices are subject to change without prior notice

  1. Orders & Acceptance

  • We reserve the right to accept or cancel any order

  • Orders may be cancelled due to stock issues, pricing errors, or suspicious activity

  1. Payments

  • All payments are processed through secure third-party payment gateways

  • We do not store your payment details

  1. Shipping & Delivery

  • Orders are processed within 1–3 business days

  • Delivery usually takes 5–10 business days

  • Delays may occur due to logistics or external factors

  1. Returns & Refunds

  • Returns and refunds are governed by our Return & Refund Policy

  • Please review the policy before making a purchase

  1. Intellectual Property
    All content on this website (images, text, logo) is the property of VELNOXA and may not be copied or used without permission.

  2. Limitation of Liability
    We are not liable for:

  • Any indirect or incidental damages

  • Delays caused by courier or supplier issues

  • Losses arising from misuse of the website

  1. Governing Law
    These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in New Delhi, India.

  2. Changes to Terms
    We reserve the right to update these Terms & Conditions at any time without prior notice.

  3. Contact Information
    For any queries regarding these Terms, contact us:

Email: velnoxastore@gmail.com
Alternate Email: alfagroup1020@gmail.com
Phone: +91 95403 58518

VELNOXA (Velnoxa Store) is owned and operated by SUMAIYA PARVEEN.